Are damages caused by getting cars towed away covered by the Motor Own Damage Insurance policy?
These damages shall be taken into account only if we have coverage for vehicle towing in the Motor Own Damage Insurance policy.

Why do traffic insurance premiums differ from company to company?
The free tariff application which has recently begun to be used in the Motor TPL insurance gives insurance companies the right to determine insurance premium rates. Insurance companies determine premium rates based on the factors such as frequency of damage, brand and model of vehicles, history of policy holders (age, gender, etc.).

What can we do when the coverage provided with the Compulsory Earthquake Insurance does not cover the value of the building?
We recommend you to have a Voluntary Fire-Home Insurance policy as the earthquake insurance only covers earthquake damages by a certain amount. By this way, besides the earthquake coverage, you have additional coverage against fire, lightning, explosion, internal water, flood water, smoke, hail fail, snow weight, terrorism, civil commotion, debris removal, landslide.

What does personal accident insurance cover?
Personal accident insurance provides coverage against death, permanent disability, medical treatment costs and daily benefits during hospitalization. Given the occupation of the insured, additional coverage may be provided for earthquake, flood, volcanic eruptions, landslide and terrorism.

What is private health insurance?
Private health insurance policy covers your medical expenses that will be incurred in private health institutions in case of an illness or accident up to the limits of policy coverage and based on special conditions.

What is complementary health insurance?
This policy covers the Price Gap of the insured who wants to use his/her SSI coverage in private hospitals. When the insured goes to a private hospital contracted with SSI and the insurance company, the amount exceeding SSI coverage is paid by the insurance company.

What are the differences between Motor Own Damage Insurance and Motor Vehicles Compulsory Third Party Liability Insurance (MTPL)?
MTPL covers all bodily injury claims and material damages of the other party caused by the owner of the vehicle in case of an accident while Motor Own Damage Insurance covers all the damages of the vehicle as a result of an accident